The coach was clean and comfortable. The guide on the coach was friendly and knowledgeable. The guide at Knossos Palace concentrated too much on the areas she thought were important and hence quite large parts of the Palace were missed, including the entire of the 2nd story of the main Palace. Time should have been made available at the end for us to explore without the guide. The rest stop was the same for both the outbound and inbound journey and was, quite frankly, absolutely awful. I'm not sure that a worse place could have been found. Everybody on the coach could be heard discussing just how bad the place was. Other than the above it was a very enjoyable day.

We had a very enjoyable day visiting Knossos and Heraklion. The coach arrived on time and was very comfortable. Jo, our guide was excellent and explained how we would meet our Knossos guide (Manolo) for our tour. He was also excellent and at the end of the tour Jo met us and we returned to the coach. We then travelled about 15 minutes to Heraklion stopping close to the Archaeological Museum. We had paid Jo on the coach and she had bought the tickets for us. People who didn't wish to go to the Museum could look round Heraklion. Although we didn't have a huge amount of time, we had sufficient time to look round the Museum and have a drink in the Museum's cafe before meeting back at the coach. We had a comfortable ride back to Chania and it had been a very good and informative day.

I did enjoy it. however i felt while pick ups at different locations is great it adds alot of time onto the trip. perhaps even a few group pick up locations would reduce the time. Also a few minutes after the tour before getting on the bus would be important to allow time to use the loo